Offers a comprehensive, cost-effective Unified Communications solution tailored for businesses across Germany. This software-based IP PBX system integrates voice, video, chat, and conferencing into one platform, helping you streamline communication and reduce operational costs. With flexible deployment options, scalable features, and seamless integration with popular CRMs, the 3CX PBX Package ensures efficient and reliable communication for businesses of all sizes. Experience enhanced productivity and collaboration with our expert support and local Germany hosting.
3CX SMB | 3CX PRO | 3CX ENT | |
|---|---|---|---|
Main PBX Features | |||
Extensions | u2264 9 | Unlimited | Unlimited |
Apps: Windows and Web Client, iOS, Android | |||
Phone Directory | |||
Headset Integration | |||
Call Parking / Pickup | |||
Call Logging | |||
Ring Groups | |||
Choose SIP Trunk | Limited SIP Trunks | ||
Auto Attendant | |||
Inbuilt SBC for Offsite Phones | |||
BLF Busy Lamp Field | |||
Multi-level IVR | |||
Voicemail Transcription | |||
Intercom / Paging / PA Announcements | |||
Integrated Fax Server | |||
VMware / Hyper-V / KVM | |||
Custom FQDN | |||
Custom SMTP Server | |||
MS 365 Integration | |||
Hotel PBX (Self-managed only) | |||
Video Conferencing | |||
3CX Link | |||
Polls | |||
PDF Sharing | |||
Screen Sharing | |||
Remote Assistance | |||
Whiteboard | |||
YouTube Integration | |||
Maximum no. of participants | 25 | 100 | 250 |
Live Chat & Messaging | |||
Live Chat | u2264 10 | ||
‘3CX Talk’ Link | |||
WhatsApp Integration | |||
Facebook Integration | |||
SMS & MMS | |||
Chat Reports | |||
Call Center Features | |||
Call Queues | |||
Call Recording | |||
SLA Alerting | |||
Switchboard | |||
Wallboard | |||
Callback | |||
Barge in / Listen in / Whisper | |||
Call Reports | |||
CRM Integration | |||
Enterprise Features | |||
Call Flow Designer (Self-managed only) | |||
Hot Desking | |||
Scheduled Restore | |||
Connect Remote Offices (Bridges) | |||
Inbuilt Failover | |||
Start / Stop Call Recording Rights | |||
Custom IP Phone Logo | |||
Standby License | |||
MS Teams Integration | |||
Skill-based Routing | |||
AI Features | |||
Call Transcription (Google Only) | |||
Call Transcription (OpenAI) | |||
Call Analytics | |||
Support | |||
Simultaneous Calls ( 2 u2013 With Hosting & Annual Maintenance ) | |||
Simultaneous Calls ( 4 u2013 With Hosting & Annual Maintenance ) |  $750 | $900 | |
Simultaneous Calls ( 8 – With Hosting & Annual Maintenance ) | $1100 | $1300 | |
Simultaneous Calls ( 16- With Hosting ) | $1750 | $1950 |
