3CX PBX
Let us take your expensive, outdated on-premise PBX and move it to the cloud
Simple Management
Lower Operational Costs
Easily transferable
Business Scalability
Remote Flexibility
Enhanced Productivity
3CX PBX Package – Sri Lanka
Offers a comprehensive, cost-effective Unified Communications solution tailored for businesses across Sri Lanka. This software-based IP PBX system integrates voice, video, chat, and conferencing into one platform, helping you streamline communication and reduce operational costs. With flexible deployment options, scalable features, and seamless integration with popular CRMs, the 3CX PBX Package ensures efficient and reliable communication for businesses of all sizes. Experience enhanced productivity and collaboration with our expert support and local Sri Lanka hosting.
Benifits Of Cloud 3CX PBX
For businesses, Cloud PBX systems decrease substantial maintenance costs and subsequently increase flexibility for growth and productivity. A Cloud PBX phone system decrease costs by pairing more digital and wireless features with less equipment, software, and maintenance. In addition, a Cloud PBX system is scalable and user-friendly for easy configuration.
No power failure issues
Safeguards your data
Connect multiple numbers to one PBX
Ring multiple locations at once or ring randomly
Our Annual Pricing Plans 3CX PBX for Sri Lanka
3CX SMB | 3CX PRO | 3CX ENT | |
|---|---|---|---|
3CX Main PBX Features | |||
Extensions | ≤ 9 | Unlimited | Unlimited |
Apps: Windows and Web Client, iOS, Android | |||
Phone Directory | |||
Headset Integration | |||
Call Parking / Pickup | |||
Call Logging | |||
Ring Groups | |||
Choose SIP Trunk | Limited SIP Trunks | ||
Auto Attendant | |||
Inbuilt SBC for Offsite Phones | |||
BLF Busy Lamp Field | |||
Multi-level IVR | |||
Voicemail Transcription | |||
Intercom / Paging / PA Announcements | |||
Integrated Fax Server | |||
VMware / Hyper-V / KVM | |||
Custom FQDN | |||
Custom SMTP Server | |||
MS 365 Integration | |||
Hotel PBX (Self-managed only) | |||
Video Conferencing | |||
3CX Link | |||
Polls | |||
PDF Sharing | |||
Screen Sharing | |||
Remote Assistance | |||
Whiteboard | |||
YouTube Integration | |||
Maximum no. of participants | 25 | 100 | 250 |
Live Chat & Messaging | |||
Live Chat | ≤ 10 | ||
‘3CX Talk’ Link | |||
WhatsApp Integration | |||
Facebook Integration | |||
SMS & MMS | |||
Chat Reports | |||
Call Center Features | |||
Call Queues | |||
Call Recording | |||
SLA Alerting | |||
Switchboard | |||
Wallboard | |||
Callback | |||
Barge in / Listen in / Whisper | |||
Call Reports | |||
CRM Integration | |||
Enterprise Features | |||
Call Flow Designer (Self-managed only) | |||
Hot Desking | |||
Scheduled Restore | |||
Connect Remote Offices (Bridges) | |||
Inbuilt Failover | |||
Start / Stop Call Recording Rights | |||
Custom IP Phone Logo | |||
Standby License | |||
MS Teams Integration | |||
Skill-based Routing | |||
AI Features | |||
Call Transcription (Google Only) | |||
Call Transcription (OpenAI) | |||
Call Analytics | |||
Support | |||
Simultaneous Calls ( 2 – With Hosting & Annual Maintenance ) | |||
Simultaneous Calls ( 4 – With Hosting & Annual Maintenance ) |  $750 | $900 | |
Simultaneous Calls ( 8 – With Hosting & Annual Maintenance ) | $1100 | $1300 | |
Simultaneous Calls ( 16- With Hosting ) | $1750 | $1950 |
| Phone System Features | 3CX AI | 3CX PRO |
|---|---|---|
| Commercial Licenses Starting From | 8SC+ | 8SC+ |
| User Features | ||
| Apps: Windows and Web Client, iOS, Android | ✓ | ✓ |
| BLF Busy Lamp Field | ✓ | ✓ |
| Headset Integration | ✓ | ✓ |
| Phone Directory | ✓ | ✓ |
| SIP Phones | ✓ | ✓ |
| Call Handling Features | ||
| Auto Attendant | ✓ | ✓ |
| Boss-Secretary (non-AI version) | ✓ | ✓ |
| Call Logging | ✓ | ✓ |
| Call Parking / Pickup | ✓ | ✓ |
| Call Processing Scripts | ✓ | ✓ |
| Inbuilt SBC for Offsite Phones | ✓ | ✓ |
| Integrated Fax Server | ✓ | ✓ |
| Intercom / Paging / PA Announcements | ✓ | ✓ |
| Multi-level IVR | ✓ | ✓ |
| Ring Groups | ✓ | ✓ |
| SIP Trunk Choice | ✓ | ✓ |
| System Configuration Features | ||
| Custom FQDN | ✓ | ✓ |
| Custom IP Phone Logo | ✓ | |
| 3CX SMTP | ✓ | ✓ |
| Custom SMTP Server | ✓ | ✓ |
| Google Workspace / Full Integration | ✓ | ✓ |
| Google Workspace / User Sync Only | ✓ | ✓ |
| MS 365 Integration / Full Integration | ✓ | ✓ |
| MS 365 Integration / User Sync Only | ✓ | ✓ |
| VMware / Hyper-V / KVM | ✓ | ✓ |
| Xapi/Call API | ✓ | |
| AI Transcription Features | ||
| Call Summary | ✓ | |
| Call Sentiment | ✓ | |
| Call Recordings via Google or OpenAI | ✓ | |
| Call Recordings via OnBoard Server (16SC+) | ✓ | |
| Speaker Diarization (for 3CX Transcription only) | ✓ | |
| VoiceMail Transcription Free via 3CX Cloud | ✓ | |
| VoiceMail Transcription via Google or OpenAI | ✓ | ✓ |
| VoiceMail Transcription via OnBoard Server | ✓ | |
| AI Agents | ||
| AI Boss-Secretary | ✓ | |
| AI Personal Assistant | ✓ | |
| AI Receptionist | ✓ | |
| Call Center Features | ||
| Barge in / Listen in / Whisper | ✓ | ✓ |
| Callback | ✓ | ✓ |
| Call Flow Designer | ✓ | ✓ |
| Call Queues | ✓ | ✓ |
| Call Recording | ✓ | ✓ |
| Call Reports Basic | ✓ | ✓ |
| Call Reports Queue | ✓ | ✓ |
| Connect Remote Offices (Bridges) | ✓ | ✓ |
| CRM Integration | ✓ | ✓ |
| Hot Desking | ✓ | ✓ |
| Scheduled Restore | ✓ | |
| Skill-based Routing | ✓ | |
| SLA Alerting | ✓ | ✓ |
| Start / Stop Call Recording Rights | ✓ | |
| Switchboard | ✓ | ✓ |
| Wallboard | ✓ | ✓ |
| Video Conferencing | ||
| 3CX Link | ✓ | ✓ |
| Onboard Video Conferencing MCU (16SC+) | ✓ | |
| Polls | ✓ | ✓ |
| PDF Sharing | ✓ | ✓ |
| Remote Assistance | ✓ | ✓ |
| Screen Sharing | ✓ | ✓ |
| Whiteboard | ✓ | ✓ |
| Maximum no. of participants | 250 | 100 |
| Live Chat & Messaging | ||
| '3CX Talk' Link | ✓ | ✓ |
| Enterprise features reserved for 16SC+ | ||
| 3CX Onboard Transcription Server | ✓ | |
| Data Connectors (PostgreSQL/Google BigQuery/Grafana) | ✓ | ✓ |
| Grafana Reporting / PowerBI | ✓ | ✓ |
| Inbuilt Failover | ✓ | |
| Logging to a Remote Syslog | ✓ | |
| Multi Company / Multi-Tenant | ✓ | ✓ |
| MS Teams Direct Routing Integration | ✓ | |
| Onboard Video Conferencing MCU | ✓ | |
| Standby License | ✓ | |
| Hotels | ||
| Hotel PBX (Self-managed only) | ✓ | ✓ |
| Hotel Module | ✓ | ✓ |
| PMS Integrations (16SC+) | ✓ | ✓ |