All-in-One Business Communication Platform
From voice calls to AI-powered analytics – everything you need in one solution.
Main PBX Features
Streamline your business communications with a powerful PBX system that keeps your team connected anywhere, on any device.
Simultaneous Calls
Handle 4, 8, 16 calls at the same time without affecting call quality or customer experience.
Unlimited Extensions
Add as many user extensions as your business needs, with no extra setup or licensing limits.
Windows / Web / iOS /
Android Apps
Stay synced with the front desk and dentist for a smoother workflow and fewer disruptions.
Phone Directory
Quickly find and call any contact from a centralized directory.
Headset Integration
Enjoy hands-free communication from productivity and comfort
Call Parking / Pickup
Put calls on hold and retrieve them from any phone in your system.
Call Logging
Keep a complete record of all inbound and outbound calls.
Ring Groups
Route calls to specific teams or departments for faster responses.
Choose SIP Trunk
Select and manage your preferred call carrier
Auto Attendant
Greet and direct callers automatically without manual intervention.
Inbuilt SBC
Securely connect remote phones with built-in Session Border Controller.
BLF
(Busy Lamp Field)
See colleagues' call status in real time.
Multi-level IVR
Offer Callers a structured menu to reach right department.
Voicemail Transcription
Get voicemails delivered as text for easy reading.
Intercom / Paging / PA Announcements
Make announcements to specific phones or groups.
VMware / Hyper-V / KVM Support
Deploy your PBX on virtualized environments.
Custom Domain
Use your own domain for a professional, branded PBX.
Custom SMTP Server
Send system notifications through your own email server.
Microsoft 365 Integration
Sync contacts and calendars with your Microsoft account.
Hotel PBX
(Self-managed)
Manage guest calls, room extensions, and hotel communications
Video Conferencing
Host secure, high-quality video meetings with built-in collaboration tools to keep teams and clients engaged.
3CX Link
Share a simple link to start instant meetings.
Polls
Collect opinions in real-time during meetings.
PDF Sharing
Share important documents directly in your video calls.
Screen Sharing
Present your desktop or applications with one click.
Remote Assistance
Provide live technical help by taking control of a participant's screen.
Whiteboard
Collaborate visually with drawings, notes, and diagrams.
YouTube Integration
Play YouTube videos directly in your meeting room.
Max Participants
Host meetings with 100 participants without compromising quality.
Call Center Features
Deliver exceptional customer experiences with advanced call center tools designed for efficiency and real-time insights.
Call Queues
Organize inbound calls to ensure no customer is left waiting.
Call Recording
Record calls for training, quality, and compliance.
SLA Alerting
Get notified when service level targets are at risk.
Switchboard
View and manage live calls from a central interface.
Wallboard
Display key metrics for your call center in real time.
Callback
Let customers request a call back instead of holding.
Barge in / Listen in / Whisper
Monitor and assist agents without the customer knowing.
Call Report
Generate detailed call activity and performance reports.
CRM Integration
Sync call data with your CRM for better customer insights.
Live Chat & Messaging
Connect instantly with customers through live chat and messaging channels, all managed in one unified platform.
Live Chat
Talk to website visitors instantly to capture leads.
'3CX Talk' Link
Send a unique link for customers to call you directly from their browser.
WhatsApp Integration
Chat with customers on the world's most popular messaging app.
Facebook Integration
Manage Facebook Messenger chats from the same platform.
SMS & MMS
Send and receive text and multimedia messages.
Chat Reports
Track and analyze chat performance and responsive times.
Enterprise Features
Scale your business with enterprise-grade features that ensure reliability, flexibility, and seamless integration.
Call Flow Designer
(Self-manage only)
Automate call routing with a drag-and-drop interface.
Hot Desking
Let employees log into any phone with their own extension.
Scheduled Restore
Automate system backup and recovery tasks.
Connect Remote Offices
(Bridges)
Link multiple locations into one phone system.
AI Features
Boost productivity with AI-powered tools that transcribe calls, analyze data, and uncover actionable insights.
Call Transcription
(Google Only)
Convert spoken conversations into text using Google's AI.
Port Phone Numbers to Voxinnova
Seamlessly move your current phone numbers to Voxinnova, ensuring uninterrupted operations while unlocking powerful call monitoring tools and advanced features.
