The Perfect Phone System for Your Retail Business
Streamline customer service, boost sales, and improve efficiency with a cloud phone system built for the retail industry.
Built for Your Entire Retail Team
From store managers to sales associates, Voxinnova empowers your entire retail staff.
Retail Store Managers
Maintain control of calls, staff performance, and customer service-even when off-site.
Sales Associates
Handle customer inquiries and provide prompt assistance using features like live call transfer.
Customer Service Teams
Efficiently handle high call volumes with IVR menus and call queues, reducing wait times.
Multi-Location Operators
Manage communications across all your branches from one central dashboard.
Happy Customers
Experience faster, clearer service when placing an order or asking a question.
External Teams
Seamlessly route calls to call centers or virtual receptionists during busy or off-hours.
How Your Retail Business Benefits
Turn your phone into a powerful tool for growth, efficiency, and customer satisfaction.
Faster, Error-Free Service
Streamline order-taking to reduce mistakes and cut down on customer wait times.
Happier Customers
Respond quickly to calls and messages to build loyalty and encourage repeat business.
Smooth Operations
Use automation and smart call routing to boost team efficiency and focus on sales.
No Missed Calls, More Sales
Voicemail-to-email and call forwarding ensure you never miss an opportunity.
Professional Image
Custom greetings, hold music, and toll-free numbers boost your business's credibility.
Easy to Scale
Add new lines for new locations or sales teams as your business grows.
Powerful Features
Simple to Use Everything you need to manage your retail communications,
all in one place.
Voicemail to Email
Call Reports
IVR & Auto-Attendant
Call Queues
How It Works
Our system uses the internet instead of traditional phone lines to give you powerful features without bulky equipment. All calls and messages are managed from one central platform, accessible on desktops, phones, or our mobile app.
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Automated Call Routing
Incoming calls are automatically directed to the right department (e.g., sales, customer service) using smart menus (IVR).
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Access Anywhere
Staff can answer calls and messages from any device, whether they are in the store or working remotely.
Getting Started is Easy
We’ll have your new retail phone system up and running in 3 simple steps.
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Consult & Plan
We help you pick the best plan and features for your business's specific size and needs.
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System Setup
We configure your entire system, including extensions, call routing, and automated menus.
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Go Live!
Start taking calls on your new system, with full access to training, support, and analytics.
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Consult & Plan
We help you pick the best plan and features for your business's specific size and needs.
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System Setup
We configure your entire system, including extensions, call routing, and automated menus.
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Go Live!
Start taking calls on your new system, with full access to training, support, and analytics.
Ready to Upgrade Your Retail Communication?
Let’s find the perfect solution for your business. Get in touch for a free, no-obligation quote and demo.
