Virtual Number (also known as a DID) is a local telephone number in a selected country or city. The calls made to these numbers are forwarded by Voxinnova to Voice over IP (VoIP) using SIP, a Virtual phone number is actually just like an ordinary phone number however the people calling the number won’t know that they are actually calling a virtual number.It’s not bound to any physical location ,
So how does it work? Virtual phone numbers rely on the internet instead of a phone company or cell tower to provide coverage, which allows users to be reached by phone or computer. It also allows you to change the device you use in real time. For eg, if you only want to be available on your mobile phone at certain times, you can route all calls you receive during work hours to a virtual phone line Today, a virtual phone number is a convenient and affordable solution that can help expand your business beyond the confines of a traditional phone line.
To go more in depth on how a virtual number works,as a virtual phone number does not require a sim or a physical address virtual numbers accept calls through Voice Over Internet Protocol(VOIP). Basically, it’s the same proven technology used to make calls through Google voice, iMessage, WhatsApp etc.. VOIP is successful as in the present day it has proven it can provide real time communication using your existing broadband connection ,over the years it has developed to provide high quality calls without using much of your internet!
Here are some Benefits of using A Virtual Phone number
- CONVENIENT TO BUSINESSES HAVING INTERNATIONAL CLIENTELE
If your business has many clients or customers located in a different city or state, allows them call you by dialing a local phone number in their own area code. Virtual phone numbers will help you establish a presence in areas where you’re not physically located while also reducing the cost of your incoming calls.
- CHEAPER THAN BUYING REAL LOCAL PHONE NUMBERS
Virtual phone lines can save your business thousands of dollars in telephony and equipment charges. Because they are 100% digital, virtual phone lines require no hardware, equipment, installation or maintenance.People can use your virtual phone number from anywhere in the world without paying expensive calling charges. You can offer a toll-free phone number or a discounted local phone number that global callers may appreciate.
- INTERNATIONAL SALES
Bussiness can make themselves more easily available for customers in foreign countries.Agents working for customers in other countries ,can have a local number in the city of the customer to make it super easy for customer to reach them .Showing a local number at the website increases sales and reduces chargebacks on credit cards
- BREAK FREE FROM THE OFFICE PLUS A MODERN VOICEMAIL
A traditional telephone number connects to only one desk phone. What happens when the person at that reception/desk not available in the office? You have no choice but to send them to voicemail. Research suggests that customers won’t call you back if they reach your voicemail., Virtual numbers is an efficient solution to that problem . You can turn their desk phone connection off and have other agents who are available to answer the call on their mobile phones, or forward to another available agent.
- GIVES THE EMPLOYEE/INDIVIDUAL THE CHANCE TO SEPARATE THEIR BUSSINESS FROM THEIR PERSONAL LIFE
A Virtual phone number helps maintain privacy as you don’t need to use your real personal phone number ,can avoid the hassle of managing several dummy phones The virtual phone number masks their caller ID, which gives employees greater control and peace of mind when calling contacts.. They don’t need to be concerned that customers know your private/true number. You can select office hours for the virtual phone number to accept inbound calls or divert them to a voicemail
Once you install your virtual phone system , you’ll wish you had it sooner. Your employees /representatives will enjoy the freedom, flexibility, privacy and savings a virtual phone number provides. For more information on this Contact Voxinnova.com